Privacy Policy

Welcome to Seasons Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Seasons Pizza ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website seasons-pizzas.click, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy applies to all information collected through our website, mobile experience, and any related services, sales, marketing, or events (collectively referred to as the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy is governed by and construed in accordance with the applicable laws of the United States, including the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable federal and state privacy laws.

1. Information We Collect

We collect various types of information in connection with your use of our Services. The categories of information we collect include personal information you provide directly to us, information collected automatically through your use of our Services, and information obtained from third-party sources. Understanding what we collect helps us be transparent about how we operate and how we protect your rights.

1.1 Personal Information You Provide to Us

When you interact with Seasons Pizza, you may voluntarily provide us with certain personal information, including but not limited to:

• Identification Information: Your full name, username, or similar identifiers used when creating an account or placing an order.
• Contact Information: Email address, mailing address, billing address, delivery address, and telephone number.
• Payment Information: Credit card numbers, debit card numbers, bank account information, and billing details. Please note that payment card information is processed through our secure third-party payment processors and is not stored directly on our servers.
• Order Information: Details about the food items you have purchased, dietary preferences, delivery instructions, and special requests.
• Account Credentials: Usernames and passwords for your account with us (stored in encrypted form).
• Communication Data: Messages, feedback, reviews, complaints, and any other communications you send to us via email, contact forms, or customer support channels.
• Promotional Preferences: Your marketing preferences, newsletter subscriptions, and promotional opt-in choices.
• Survey Responses: Information you provide when you participate in surveys, contests, sweepstakes, or promotions we conduct.

1.2 Information Collected Automatically

When you visit our website at seasons-pizzas.click, we and our third-party service providers automatically collect certain technical information about your device and browsing behavior. This information includes:

• Device Information: IP address, browser type and version, operating system, device type (desktop, tablet, mobile), screen resolution, and language settings.
• Usage Data: Pages you visit on our website, the time and date of your visits, the amount of time you spend on specific pages, the links you click, referring URLs, and the pages visited before navigating to our site.
• Location Data: General geographic location inferred from your IP address. If you grant permission, we may also collect more precise location data through your device's GPS to facilitate delivery services.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, local storage, and similar technologies to collect information about your interactions with our Services. Please see Section 7 of this Privacy Policy for more details on our cookie practices.
• Log Data: Server logs automatically record information such as your IP address, browser type, referring/exit pages, operating system, date and time stamps, and clickstream data.

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account (such as Facebook, Google, or Apple) to our Services or log in through a social media provider, we may receive information such as your name, email address, and profile picture from that platform, subject to your privacy settings on that platform.
• Payment Processors: Our payment processors may share transaction confirmation information with us.
• Delivery Partners: Third-party delivery services that fulfill your orders may share delivery status and order completion information.
• Analytics Providers: We may receive aggregated or de-identified information from our analytics partners regarding how users interact with our Services.
• Marketing Partners: We may receive information from advertising and marketing partners to help us improve our promotional campaigns and reach potential customers.

2. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we use your personal information to:

2.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including confirming your order, processing payment, and arranging delivery or pickup.
• Create and manage your account with Seasons Pizza.
• Communicate with you about your orders, including order confirmations, status updates, and delivery notifications.
• Provide customer support and respond to your inquiries, complaints, or feedback.
• Administer loyalty programs, rewards, and promotional offers you have enrolled in.
• Personalize your experience on our website by remembering your preferences and past orders.

2.2 Analytics and Service Improvement

• Analyze usage patterns and trends to understand how our customers use our Services and to improve the functionality and user experience of our website.
• Monitor and analyze the effectiveness of our promotional campaigns and marketing strategies.
• Conduct internal research and development to improve our menu offerings, pricing, and overall service quality.
• Generate aggregated, anonymized statistical data and insights about our customer base and business performance.
• Detect, prevent, and address technical issues, bugs, and errors on our website and systems.

2.3 Marketing and Communications

• Send you promotional emails, newsletters, special offers, and information about new menu items, if you have opted in to receive such communications.
• Deliver targeted advertising to you on our website, third-party websites, and social media platforms based on your interests and browsing behavior.
• Conduct surveys, contests, and sweepstakes in which you choose to participate.
• Notify you of important updates to our Services, terms, or this Privacy Policy.

2.4 Legal Compliance and Safety

• Comply with applicable laws, regulations, legal processes, and governmental requests.
• Enforce our Terms of Service and other agreements.
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal or harmful activities.
• Protect the rights, property, and safety of Seasons Pizza, our customers, and the public.
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

3. Sharing of Your Information with Third Parties

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their independent marketing purposes. However, we do share your information in certain circumstances as described below:

3.1 Service Providers and Business Partners

We share your personal information with trusted third-party service providers who perform services on our behalf and who are contractually bound to protect your information. These service providers include:

3.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request;
• Protect and defend the rights or property of Seasons Pizza;
• Prevent or investigate possible wrongdoing in connection with our Services;
• Protect the personal safety of users of our Services or the general public;
• Protect against legal liability.

3.3 Business Transfers

In the event that Seasons Pizza undergoes a merger, acquisition, restructuring, sale of assets, bankruptcy, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you participate in a joint promotion with one of our partners or when you choose to share your information on social media platforms integrated with our Services.

4. Data Security

The security of your personal information is extremely important to us. Seasons Pizza implements a variety of industry-standard technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, destruction, or misuse.

4.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption protocols to protect data transmitted between your browser and our servers. All payment information is encrypted during transmission.
• Access Controls: We limit access to your personal information to those employees, contractors, and agents who have a legitimate business need to know that information. These individuals are bound by confidentiality obligations and may face disciplinary consequences if they fail to meet these obligations.
• Password Protection: User account passwords are stored using industry-standard hashing algorithms and are never stored in plain text.
• Secure Payment Processing: We do not store full payment card numbers on our servers. Payment processing is handled by PCI DSS-compliant third-party payment processors.
• Regular Security Audits: We conduct periodic reviews of our security practices and vulnerability assessments to identify and address potential security risks.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this Privacy Policy.
• Incident Response: We have established procedures to respond to suspected data security breaches and will notify you and any applicable regulators as required by applicable law.

5. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. Seasons Pizza respects and honors these rights. Below is a summary of the rights that may be available to you:

5.1 Rights Under U.S. Federal and State Law

As a business operating in the United States, we comply with the Federal Trade Commission Act (FTC Act) and applicable state privacy laws. California residents are afforded specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

5.2 How to Exercise Your Rights

To exercise any of the rights described above, you may submit a verifiable consumer request by:

• Email: [email protected] — Please include "Privacy Rights Request" in the subject line.
• Website: seasons-pizzas.click

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will notify you of the reason and the extension period (up to an additional 45 days). We will deliver our written response by mail or electronically, at your option. We may need to verify your identity before processing your request to ensure that we are responding to the correct individual and protecting your information from unauthorized disclosure.

You may designate an authorized agent to make a request on your behalf. We may require you to verify your identity directly with us and to confirm that you have provided the authorized agent permission to submit the request.

6. Data Retention

Seasons Pizza retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine the appropriate retention period include:

• Active Account Data: We retain personal information associated with your active account for as long as your account remains active or as needed to provide you with our Services.
• Order and Transaction Records: We retain order history and transaction records for a minimum of seven (7) years to comply with tax regulations, financial reporting requirements, and applicable commercial law.
• Marketing Data: We retain marketing preferences and consent records for the duration of our business relationship and for up to three (3) years following the termination of that relationship, unless you withdraw your consent earlier.
• Customer Support Records: We retain records of customer support interactions for up to three (3) years to facilitate follow-up and improve our service quality.
• Technical and Log Data: We retain server logs and technical usage data for up to twelve (12) months, after which they are either deleted or anonymized.
• Legal Hold Data: Where we are subject to a legal obligation, litigation hold, or regulatory investigation, we may retain relevant information for an extended period as required by applicable law.

When personal information is no longer needed for the purposes for which it was collected, we will securely delete, destroy, or anonymize it in accordance with our data retention schedule and applicable legal requirements.

7. Cookie Policy Summary

Our website seasons-pizzas.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising. Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize your browser and remember certain information about your visit.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the basic functioning of our website, including enabling you to navigate the site, add items to your cart, and complete purchases. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information about which pages are visited most often, how long users spend on each page, and any error messages encountered. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These cookies allow our website to remember your preferences (such as your saved delivery address, language preferences, and past orders) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests, both on our website and on third-party platforms. They also help us measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings or through our cookie consent management tool on our website. Please be aware that disabling certain cookies may affect the functionality of our website and your ability to use some of our Services. For more detailed information about the specific cookies we use, their purposes, and how to control them, please visit our full Cookie Policy.

8. Children's Privacy

Seasons Pizza's Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, and our Services are not directed to children under 13. We further do not knowingly allow children under the age of 18 to create accounts or place orders without parental supervision and consent.

If you are a parent or guardian and believe that we may have inadvertently collected personal information from a child under 13 without appropriate consent, please contact us immediately at [email protected] so that we can take appropriate steps to delete such information from our records. We comply fully with the Children's Online Privacy Protection Act (COPPA) and will not knowingly retain personal information from children under the age of 13.

9. International Data Transfers

Seasons Pizza is based in the United States, and the information we collect is primarily processed and stored on servers located within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.

In the event that we transfer personal information internationally — for example, if we utilize cloud service providers, analytics platforms, or other service providers with operations in other countries — we take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your personal information remains protected to a standard consistent with this Privacy Policy. These steps may include executing Standard Contractual Clauses (SCCs) or other contractual mechanisms approved by relevant data protection authorities.

By using our Services and providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States and to other countries as described in this section.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Seasons Pizza. This Privacy Policy applies solely to our website and Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit. Your interactions with third-party sites are governed by their respective terms and privacy policies, not ours.

Linking to a third-party website from our Services does not constitute our endorsement of that website or its privacy practices. We encourage our users to exercise caution and read the privacy statements of any third-party site they visit.

11. Do Not Track Signals

Some web browsers allow users to send "Do Not Track" (DNT) signals to websites they visit, indicating that they do not want their online activities tracked. Currently, there is no universal standard for how companies should respond to DNT signals, and our website does not respond to DNT signals at this time. However, you can use our cookie management tools and opt-out mechanisms described in Section 7 of this Privacy Policy to limit certain types of tracking. We continue to monitor the development of DNT standards and will update our practices if a universal standard is adopted.

12. California Residents — Additional Rights Under CCPA/CPRA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights are in addition to those described in Section 5 of this Privacy Policy.

12.1 Categories of Personal Information Collected

In the past twelve (12) months, Seasons Pizza has collected the following categories of personal information from California residents:

• Identifiers (e.g., name, email address, IP address, account name)
• Customer records information (e.g., address, telephone number, payment card information)
• Commercial information (e.g., records of products or services purchased, obtained, or considered)
• Internet or electronic network activity information (e.g., browsing history, search history, interactions with our website)
• Geolocation data (e.g., physical location or movements when delivery services are used)
• Inferences drawn from the above information to create a profile about preferences and interests

12.2 Shine the Light Law

Under California's "Shine the Light" law (California Civil Code Section 1798.83), California residents who have an established business relationship with us have the right to request information about whether we have disclosed their personal information to third parties for those third parties' direct marketing purposes. To make such a request, please contact us at [email protected].

12.3 Right to Opt-Out of Sale of Personal Information

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information. If you wish to exercise this right, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

13. How to File a Complaint with a Data Protection Authority

If you believe that Seasons Pizza has not adequately addressed your privacy concerns, you have the right to file a complaint with the appropriate data protection authority. In the United States, the primary regulatory bodies include:

• Federal Trade Commission (FTC): The FTC is the primary federal agency responsible for enforcing consumer privacy and data security laws. You can file a complaint at www.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
• State Attorney General Offices: Many states have attorneys general offices that handle consumer privacy complaints. You may contact your state's attorney general office to report privacy violations.

Before filing a complaint with a regulatory authority, we encourage you to contact us directly at [email protected] so that we can attempt to resolve your concern promptly and to your satisfaction.

14. Changes to This Privacy Policy

Seasons Pizza reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable law, or the nature of our Services. When we make material changes to this Privacy Policy, we will notify you by:

• Updating the "Last Updated" date at the top of this Privacy Policy;
• Posting a prominent notice on our website at seasons-pizzas.click;
• Sending an email notification to the email address associated with your account (for significant changes).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our Services after the effective date of any changes constitutes your acknowledgment and acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you must stop using our Services and may request deletion of your account and personal information in accordance with Section 5 of this Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

When contacting us regarding a privacy matter, please include your full name, the email address associated with your account (if applicable), and a clear description of your inquiry or request. This will help us respond to you more efficiently and accurately. We will make every effort to respond to your privacy-related requests within 45 days of receipt, as required by applicable law.

This Privacy Policy was last reviewed and updated on April 11, 2026. © 2026 Seasons Pizza. All rights reserved.